These Terms & Conditions govern your use of DigiCrux Solutions' website, WhatsApp API services, automation platform, onboarding support and related services.
By using DigiCrux Solutions, you confirm that you have read, understood and agreed to these Terms. If you do not agree with these Terms, please do not use our services.
DigiCrux Solutions provides official WhatsApp API and WhatsApp automation-related services for businesses. Our services may include:
Service availability may depend on third-party platforms, including WhatsApp, Meta and other technology providers.
To use our services, you may be required to create an account and provide accurate business, contact and billing information. You are responsible for:
DigiCrux Solutions will not be responsible for losses caused by unauthorized access due to your failure to secure your account.
You agree to use our services responsibly and legally. You must not use DigiCrux Solutions for:
Users are responsible for following all applicable WhatsApp Business, Meta and communication policies. DigiCrux Solutions does not guarantee approval of WhatsApp templates, account verification, message delivery, quality rating, phone number status or account restrictions, as these may be controlled by WhatsApp, Meta or other third-party platforms.
Users agree to pay all applicable fees for the selected plan or service. Current DigiCrux plan pricing may include:
Pricing may change from time to time. Any applicable taxes, usage charges, WhatsApp conversation charges, third-party charges or payment gateway charges may be charged separately where applicable. Access to services may be restricted or suspended in case of non-payment.
DigiCrux Solutions may provide onboarding support to help users start using the platform. Onboarding support may include basic setup guidance, account walkthrough, feature explanation and initial assistance.
User cooperation is required for onboarding, including providing correct details, required access, documents or approvals where needed.
We try to keep our services available and functional. However, we do not guarantee uninterrupted, error-free or always-available service. Service interruptions may occur due to:
All content, branding, design, software, workflows, documentation, platform materials and assets provided by DigiCrux Solutions remain the property of DigiCrux Solutions or its respective licensors. Users may not copy, resell, modify, reverse engineer or distribute our platform, content or materials without written permission.
DigiCrux Solutions will not be liable for indirect, incidental, special or consequential losses, including loss of revenue, leads, customers, data, business opportunities or reputation. Users are responsible for how they use the platform, the content they send, the contacts they upload and the business outcomes they expect.
We may suspend or terminate your account if:
DigiCrux Solutions may update these Terms from time to time. Continued use of our services after changes means you accept the updated Terms.
For questions about these Terms & Conditions, contact us:
You may also want to review our Privacy Policy and Refund & Cancellation Policy.
If you have any questions regarding these Terms & Conditions or our services, feel free to contact us.
